Clients & Consumer Relationships
Outstanding Consumer Relations
Working with the consumer in this way leads to a dramatic increase in payments coupled with outstanding consumer relations.
- I believe every person has worth as an individual.
- I believe every person should be treated with dignity and respect.
- I will make it my responsibility to help consumers find ways to pay their debts.
- I will be professional and ethical.
- I will commit to honoring this pledge.
Exceptional Client Service
For RGL, this is a core capability and an essential element of our corporate character that defines who we are as an organization. While our staff are all RGL employees, they know that they work for you.
“Partnership” is key. Continual communication between our staff and yours ensures that we stay on the same page with target dates, goals and understanding each other’s processes and procedures.