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Although there are many fine agencies in the collection industry, RGL prides itself on being one of the best. Our clients appreciate the professional, competent and timely manner in which we handle their collection accounts.


Collection Procedure

When a client refers an account for bad debt collection, the collector will then proceed through a series of phone calls and letters to effect payment in full as quickly as possible. If the consumer is unable to pay in full, the collector will ask questions in order to determine the financial situation of the consumer. The information obtained will dictate what type of payment arrangement will be made to clear the account in the least amount of time.

If the collector fails to make contact with the consumer, the account is referred to our skiptracing department in order to find a good address, phone number and employment. With full access to all national credit information systems and skiptracing databases, our skip tracers make every effort to locate the consumer and refer the account back to the collection department with the most current information available.


Litigation

If the consumer fails to pay, and we have an employment or certain assets are available, the account is referred for legal action against the consumer by the client so as to bring the account to a conclusion.

RGL can recommend legal action through legal counsel on those individuals who are capable of paying, but refuse to do so. Through a Nationwide Attorney Network, we can assist clients in bringing their legal accounts to a conclusion.


Collectability Chart

The chart below is based on the combined experience of the members of the Commercial Collection Agency Section of the Commercial Law League of America. Collectability Chart
The chart graphically illustrates the critical importance of taking early action when an account receivable goes past due as, even after only three months, the probability of collection drops to 72.3%, and after six months to 56.1%. At one year past due, there is a 71.6% chance that the delinquent account will never be collected.

We will be happy to do an online or an onsite presentation at your convenience!



Bad Debt Collections  |  Earlyout Selfpay  |  Insurance Billing  |  Payment Plan Monitoring |  Accounts Receivable Conversions